Simply Adjustable Laptop Cooler 12-17" - Promises to be a great product but fails This stand promised to be a great product but is seriously let down (as others reported) by very unreliable USB connectors. The randomly make and break because of loose fitting sockets when brand new. While the manufacturer could have hardwired the cable to the laptop and used quality USB sockets they have not. Not worth the $28.00 paid, you would be better off with a alternative laptop stand compared to this product.